Terms & Conditions

Overview of the Reflective Work Discussion Groups

  • Reflective Work Discussion Groups are designed for professionals working with individuals, groups, and communities affected by trauma.

  • This is not a therapy group and should not be used or accessed as a substitute for therapy.

  • Participation is limited to those in official professional roles, and all applicants will undergo an application and shortlisting process

2. Membership Details

  • Monthly Fee: £45 per month // Annual Fee: £450

    • This fee covers:

      • Fortnightly Reflective Work Discussion Groups // 60 minutes each // Max. 6 Participants (except during breaks).

      • Membership to the Understanding Trauma Book Club (accessible year-round).

  • Break Periods: There will be programmed breaks in April, August, and December.

  • Commitment: Rolling membership.

3. Attendance and Participation

  • Participants are expected to attend all assigned sessions. Missing more than two sessions per term without explanation may result in removal from the group.

  • Participants will be notified if their membership is terminated, and their spot will be given to someone on the waiting list.

4. Payment Policies

  • Membership fees must be paid monthly and on time.

  • Failure to pay, cancellation of payment, or declined payments will result in termination of membership and removal from the group.

  • Participants must ensure their membership is active before the start of each new term to retain their spot in the group.

5. Psychological Safety

  • Psychological safety is paramount to maintaining a respectful, professional environment.

  • Key Principles:

    • Respect for all participants and their contributions.

    • Active listening without judgment or interruption.

    • Maintenance of confidentiality (see Section 6).

  • Breaches of Safety:

    • Harassment, disrespect, or any other behavior deemed harmful to the group will not be tolerated.

    • Participants who breach psychological safety will receive one warning. A second breach will result in termination of membership.

6. Confidentiality

  • Confidentiality is mandatory to ensure a safe and supportive environment.

    • All client names, case details, and identifiable information shared during sessions must be anonymized.

    • No discussions or sharing of group content outside the sessions is permitted.

    • Breaches of confidentiality will lead to immediate review and potential termination of membership.

7. Group Assignments

  • Participants will be assigned to a specific group upon acceptance and will remain with that group for the duration of the year.

  • All sessions will be conducted on Zoom.

8. Application and Appeals Process

  • Interested participants must submit an application form.

  • Shortlisted applicants will be invited for an interview to determine their suitability and group assignment.

  • If a participant’s membership is terminated or if they are not accepted into the program, they may appeal by contacting: info@whitneyiles.co.uk.

  • Appeals will be reviewed on a case-by-case basis, and decisions are final.

9. Reporting Issues

  • Members are encouraged to report any issues, concerns, or inappropriate behaviour directly to the host, Whitney.

  • You can contact Whitney through the online platform or via email at info@whitneyiles.co.uk.

10. Book Club Membership

  • Membership to the Understanding Trauma Book Club is included in the monthly fee.

  • The book club has its own terms and conditions, which will be shared upon acceptance into the program.

11. Termination of Membership

  • Membership may be terminated for:

    • Breaches of confidentiality or psychological safety.

    • Missing more than two sessions per term without reasonable explanation.

    • Non-payment or cancellation of monthly fees.

  • Participants will be notified of the termination and given an opportunity to appeal.

12. Disclaimer

  • The Reflective Work Discussion Groups are not a therapeutic service.

  • Facilitators are not liable for any misuse of the space as therapy.